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Improving Customer Lifetime Value: Conversion Lessons from Donors Choose

One of the most overlooked ways to make your business more profitable is increasing the average sale value. That is to say, instead of going after more sales, you make each sale more profitable – and repeat them if possible. Customer lifetime value one of those things usual conversion optimization doesn’t really help you with. […]

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Are You Thinking Ahead To Your Exit Strategy?

How’s your audience based business coming along? Are you beginning to build engagement? Are you beginning to see a plan coming together like the A Team? These are exciting times indeed on the newest frontier of business (society, even) and you’re on the cutting edge. Does that ever make you take a breath, step back

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Guy Kawasaki on His Latest Book: APE (Fireside Chat with Danny Iny)

Today is a special episode of the Fireside Chats with Danny Iny, where we’re going to be interviewing one of the most well-known and prolific writers and marketers working today, Guy Kawasaki about his new book: APE! (or Author, Publisher, Entrepreneur) You see, we’ve noticed how many of our readers and listeners are interested in,

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Heartbreak, Debilitating Fear, and the Craziest Risk We Might Never Take…

There’s a scratch on the back of my brain. It’s a thought that sits there, and niggles at me. It’s not always front-and-center, but it’s always there, reminding me that I’m forgetting something important, that I really should have done by now. For the world, for my audience, and for myself. And no matter what

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Communicate with Customers to Make Them See the Value of What You Offer

Does it seem like people don’t understand why they should buy what you offer? Or even join your email list? If you get face-to-face with them, is it still clear that they don’t really understand why they should listen to you and buy what you sell? Of course, if you’re trying to sell something that’s

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Blogging 101: The Most Important Blogging Technique You Can Master

I promise this isn’t going to be a “bait-and-switch” post — I truly believe that this technique is one of the most difficult there is. However, there is going to be a certain element of “hmm, that’s obvious” when you see what it is. Let me back up though. I started blogging in 2007, and

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